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	<title>Userxp &#187; apple</title>
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	<link>http://www.userxp.co.uk</link>
	<description>User experience design</description>
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		<title>Apple customisation feature</title>
		<link>http://www.userxp.co.uk/2008/01/apple-customisation-feature/</link>
		<comments>http://www.userxp.co.uk/2008/01/apple-customisation-feature/#comments</comments>
		<pubDate>Fri, 18 Jan 2008 17:13:00 +0000</pubDate>
		<dc:creator>Neil</dc:creator>
				<category><![CDATA[Interaction design]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[upselling]]></category>
		<category><![CDATA[web design]]></category>

		<guid isPermaLink="false">http://www.userxp.org/blog/?p=19</guid>
		<description><![CDATA[While playing around on the apple site I spotted a great little piece of functionality on the page used to configure a computer, the &#8216;most popular configorations&#8217; control. I have long been a fan of the shopping experience within the apple store and particular like the page used to select options associated with a new [...]]]></description>
			<content:encoded><![CDATA[<p>While playing around on the apple site I spotted a great little piece of functionality on the page used to configure a computer, the &#8216;most popular configorations&#8217; control.  I have long been a fan of the shopping experience within the apple store and particular like the page used to select options associated with a new computer (apart from the purchase process of the iphone which doesn&#8217;t integrate tariff selection).</p>
<p>The page allows the user to edit options regarding harddrive size, amount of memory etc.  The options are initially set to a default configuration so if the user does not want to make changes can simply add the product to their basket.   Users that want more memory or a bigger hard drive can simply select a different option using a radio button which clearly communicates the impact on price.  What the &#8216;most popular configorations&#8217; control does is allow the user to switch between the basic setup and the one most frequently selected by users.  This changes multiple options in a single click providing a short cut, as well as suggesting a configuration that has been suitable for others.</p>
<p>It is fairly easy to see how this technique could be used on other sites where the user is required to configure products or packages.  For example, when selecting the channels I want in my digital TV package I could be given links that select all the options applicable to someone that likes comedy or crime dramas.</p>
<p><img style="border: 1px solid black; margin: 8px;" src="http://www.userxp.co.uk/wp-content/applecustom.jpg" border="1" alt="Apple configuration page" hspace="8" vspace="8" align="middle" /></p>
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