Conducting user research, focus groups and surveys provides valuable information about user requirements and behaviour. This informs design decisions and enables us to deliver the right solution.
Reviewing the strengths and weaknesses of competitors' products, to help guide design decisions and identify new opportunities.
Developing a clear understanding of the target audience and creating example personas, helps us guide the design of the interface and ensure user needs are met.
Defining site content, behaviour and functionality based on business and user requirements.
Creating interactive prototypes using tools such as Axure to try out ideas and for use in usability testing.
Conducting usability testing with existing designs or comparing alternatives to identify how to improve the usability of a site or product.
He produces thoughtful, accurate and considerate work and I was always impressed by Neil's can-do attitude and task focus.
Warren HutchinsonNeil has an eye for detail and a thorough approach to information architecture that meant he was able to very quickly achieve results for our client. He’s an experienced professional who helped us resolve some very complex interaction and business problems. A safe pair of hands.
Stephen BarberI always found him to be an incredibly diligent, talented and client-facing IA, who I could trust to deliver quality work to brief and on time.
Alice ForwardAlways conscientious and professional. Would happily work with Neil again should the opportunity arise.
Graham UffNeil is a highly capable experience consultant, helping our company shape our future online presence. He is rigorous, methodical, and always places the users experience at the centre of his thinking.
Paul Sutton
